What do I do if I can’t log in or access my account?
Please contact customer support for further assistance.
Other helpful information to include is:
- The email address or username of the account.
- Any alternative email addresses or usernames you could have used.
- Any additional information to help us identify the account in our system.
How can I recover my lost account?
Please contact customer support for further assistance.
Other helpful information to include is:
- The email address or username of the account.
- Any alternative email addresses or usernames you could have used.
- Any additional information to help us identify the account in our system.
How can I change my email address?
Please contact customer support for further assistance.
Other helpful information to include is:
- The email address or username of the account.
- Any alternative email addresses or usernames you could have used.
- Any additional information to help us identify the account in our system.
What do I do if I believe my account has been compromised?
Please contact customer support for further assistance.
Other helpful information to include is:
- The email address or username of the compromised account.
- The reason that the account may have been compromised.
- Any additional information such as receipts, etc. that can help our team investigate further.
Can I share my Marketplace account with others, e.g. family?
It is not recommended to share a Marketplace account with any friend or family member as to protect the security of your account.
How can I keep my Marketplace account secure?
For your protection, sales should be conducted through the Mythical Games Marketplace. Please note that we will, unfortunately, be unable to assist with any issues that may arise from transactions or communications that occurred outside the platform.
Make sure to keep yourself safe and do not provide any personal information to other users of the platform.
How can I delete or remove my data or account?
Please contact customer support for further assistance via the Privacy Form.
Other helpful information to include is:
- The email address or username of the account(s) that need to be removed from our system.
- Any alternative email addresses or usernames you could have used that may need to be removed from our system.